Call Us 8860587105
Contact Us 8860587105

Terms & Conditions

Returns policy

we work hard to provide our customers with the latest fashion at impeccable quality and amazing prices. If you did not like the fit, colour or design simply return/exchange the product within 15 days of delivery.
To return/exchange a product, use our easy online returns process , can call 8860587105 monday to saturday 10 am to 7 pm or email us at

Need to return – Few points to remember

  • All returned items must be unused and unwashed for hygiene reasons, seal pack and returned with original packaging and tags in place. Items without tags will not be accepted.
  • Shipping Charges shall be non-refundable.
  • In case you receive a damaged/defective, the company should be notified within 24 hours of receipt. We might request you to share snap shot at
  • In you choose to self-ship the products, they should be dispatched within 48 hours after the return request is raised.
  • Any returned item received by us that does not meet the above mentioned conditions will not be accepted, and will be returned to the customer at their expense. No amount will be reimbursed in this case.
  • Please make sure that the returned items are packed securely to prevent any loss or damage during transit. For all self-shipped returns, please use a reliable courier service.
  • Non-returnable categories- Following product categories fall under "No Return/Exchange" unless there is an inherent damage/quality issue at the time of delivery due to a miss from our quality team.
  • beauty product , perfumes , deos

    How do you return?

    • Reverse pick up from your shipping address: Our reverse pick-up facility is currently available only in select locations, which fall under the service network of our courier partners.
    • shipping Address for self-ship product/s:- 
    • Sam Gifts 
    • 208/2  munirka  , New Delhi 110067
    • Refund options for you- The customer can choose to get their refund in the following ways:

      • Cash refund via bank transfer into their account for all COD orders
      • Money back to the paid account/ credit card for all online orders
      • Terms & Conditions

        This Return Policy applies to all items

      •  The policy is subject to change without any prior notice , please visit our website for our latest policy

      • Cancellation Policy reserves the right to cancel any order without any explanation for doing so, as per the circumstances where the requirement could not be met. The company will ensure that any communication of cancellation of an order or any applicable refund will be made in reasonable time.

      • Shipping Policy

        We at know how important it is to receive your purchased products in the finest condition, and on time. So we use a large network of couriers to deliver your products to you as early as possible.

        • Depending upon the location, the product is delivered to you in 3-7workings days after it has been dispatched from our side
        • Free shipping is available on all products, subject to a minimum order value. A Non-Refundable charge  will be applied to all orders below Rs. 500/-
        • The whole order amount including any delivery charges will be refunded if the order is cancelled or lost in transit by us.
      • Cash On Delivery Policy

        As per the Cash on Delivery policy:

        • To avail C-O-D Service, all items in the cart should be applicable for C-O-D.
        • C-O-D is applicable on a minimum sale value of Rs. 0 and maximum of Rs. 50,000 only.
        • Pin code provided for Cash on Delivery should be in the serviceable area. If not, any online payment mode needs to be used.
        • You cannot open the box without making the payment at the time of delivery.
        • If the product is open, do not accept the order.
        • No credit/debit cards are accepted in Cash on Delivery .
        • Using Cash Back & Promo Codes/Coupons

          • Cash back Promo Code may not be applicable for all the products on the website.
          • Special coupons should be redeemed within the limited period, and validity once expired, cannot be extended later.
          • Two offers cannot be clubbed together using the Promo Code.
          • reserves the right to cancel any promotional 'Promo Code' and the transactions in which they are used. (This is not applicable on Cash back Promo Codes)
          • Cash back and Promo Code Coupon cannot be clubbed together to avail an offer at This means, if Promo Code is used in an offer, Cash back cannot be generated.
          • Cash back amount is subject to change at the sole discretion
          • Images & Representations of Products/Services

            • Product Images are indicative in nature
            • Actual Product may differ from the image. Please refer the product specification for the product

            For Queries/Comments

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Call Us 8860587105